Privacy Policy
1. General Provisions
This Privacy Policy outlines how our website manages, collects, processes, and protects personal data of users located in the United Arab Emirates. Our website respects the privacy of all users and ensures that any personal information collected is processed in compliance with applicable UAE laws, international privacy standards, and principles established under the General Data Protection Regulation (GDPR). By accessing or using our website, you agree to the practices described in this Privacy Policy. The administration of the website reserves the right to adapt the terms of this policy in accordance with changes in law or operational requirements. Our website does not engage in any unlawful activities and complies fully with UAE legal standards.
2. Information We Collect
Our website may collect the following categories of information:
a) Personal identification data such as name, email address, contact number, and communication preferences voluntarily provided by users.
b) Technical information, including IP address, browser type, operating system, device identifiers, and usage patterns.
c) Information related to interactions with our website, such as viewed pages, search queries, or navigation history.
d) Data provided in voluntary communications, including feedback, inquiries, or participation in surveys.
We collect only information necessary for operational purposes, performance optimization, and compliance with applicable UAE laws.
3. How We Use Information
Information collected is used strictly for lawful and legitimate purposes, including:
a) Ensuring proper operation of IPTV and internet services.
b) Improving website functionality and user experience.
c) Providing updates, communications, and information relevant to our services, if requested by the user.
d) Monitoring compliance with legal and regulatory requirements applicable in the UAE.
e) Preventing unlawful activity, protecting network security, and managing system integrity.
f) Conducting internal analysis and research for improving services.
The website administration ensures that personal data is not processed beyond its intended purposes.
4. Data Protection and Retention Period
The website administration applies appropriate technical and organizational measures to safeguard personal information against unauthorized access, loss, alteration, or disclosure. Security measures include data encryption, access controls, secure storage, and monitoring of system activity. Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by UAE law. Once data is no longer necessary, it will be securely deleted or anonymized in compliance with recognized data protection principles.
5. Transfer of Data to Third Parties
Personal data may be transferred to carefully selected third parties only under lawful grounds, including:
a) When required by UAE authorities in compliance with applicable laws.
b) To trusted partners or providers engaged in ensuring technical operations, network stability, and user support.
c) To international partners, only where equivalent data protection measures consistent with GDPR and UAE law are ensured.
Our website does not sell or unlawfully disclose personal information to unauthorized third parties. Data transfers always adhere to strict confidentiality obligations.
6. Use of Cookies
Our website uses cookies to enhance user experience, monitor performance, and analyze website activity. Cookies may include essential cookies, analytics cookies, and functional cookies. Users have the ability to manage their cookie preferences as described in our Cookie Policy. Cookies do not store sensitive personal data but may identify browsing behavior or technical preferences.
7. User Rights
In compliance with GDPR principles and UAE legal frameworks, users have the right to:
a) Access their personal data collected by our website.
b) Request rectification of inaccurate or incomplete data.
c) Request erasure of data where legally permissible.
d) Restrict or object to certain processing activities.
e) Withdraw previously granted consent at any time.
f) Request portability of their personal data, where applicable.
The website administration will respond to lawful user requests in a timely and transparent manner.
8. Changes to Policy
The administration may update this Privacy Policy periodically to reflect changes in legal obligations, operational practices, or technological advancements. Updates will be published on the website and are effective upon posting. Users are encouraged to review this policy regularly to remain informed.
9. User Consent
By continuing to use our website, users confirm their acceptance of this Privacy Policy and the processing of their data in accordance with UAE laws and international standards. If a user does not agree with the terms of this policy, they should discontinue using our website.
🏢 IPTV Connect
📍 API Trio Tower, Office 402, Al Barsha Heights, Dubai, UAE
📞 +971 4 963 5789
📧 admin@iptv-connect.com